Welcome to boraxbuddiesslime.com!

FAQs

PLEASE READ BEFORE BUYING:

How Are Our Slimes Made?

Our Slime is not your typical kind of slime.  We hand-mix all of our slime in small batches.  Each batch is carefully scented with a particular fragrance oil and blended with unique ingredients for an amazing smell and texture.

Our Slimes are made with these basic ingredients:  Elmer's glue, water, slime activator (a diluted borax solution), food coloring, and fragrance.  Some include shaving cream, lotion, artificial snow, instant snow and soft modeling clay.  Foam, glitter, beads and resin pieces may also be included.  

Note:  Do not buy our slime if you feel you may be allergic to any of these ingredients.  Slime is not for human consumption - DO NOT EAT!  Supervision of small children is recommended. 

What Size Containers Do You Use?

We sell our slimes in a variety of container sizes.  See individual slime for availability.  Here's an idea on how big they are. (New 8 oz. size not pictured yet).

How Do We Ship Our Slimes?

From the moment you place an order for one of our slimes, we take care to package it to make sure it arrives to you in the same condition it leaves us in.  All Slimes are carefully wrapped in bubble wrap and shipped in boxes to prevent damage.

We aim to ship all orders within 5-7 business days.  Sometimes sooner!  All orders are shipped via USPS First Class or Priority Mail.  Shipping costs are determined by the weight of your order, where you live, and are automatically calculated at checkout.  After ordering from us, you will receive confirmation and a tracking number so that you can know when to expect your package.

If your package does happen to arrive damaged, please contact USPS as it is beyond our control.  But please contact us with any questions or concerns.

Do We Ship International?

Yes, we do!  For International sales, please note that the final currency conversion will be shown at checkout.  We are not responsible for any additional import charges, fees, taxes or delays associated with customs or international holidays.

What Do I Receive With My Order?

All orders placed with us include an "EXTRA" Bag.  Who doesn't like getting something extra?!  Inside the bag, you'll find our Slime Care Card, a small packet of borax powder and a piece of candy!

Your slime may travel a long distance through changing temperatures which may affect the consistency of your slime.  This is normal... All Slime Can Be Easily "FIXED" !  Follow the instructions on our Slime Care Card to "FIX" sticky or hard slime.  Be careful not to over-activate your slime!

If you would like to post a review of our slime on Instagram, please use the hashtag #boraxbuddiesproof.  Thank You!

Can I Cancel or Return My Order?

Due to the handmade and sometimes custom nature of our items, we do not allow any returns or refunds.  In addition, all sales are final, so we do not accept any cancellations.  If you realize you entered an incorrect shipping address, please try to contact us within 24 hours of ordering, so that we may correct it before it ships.  Once your order does ship, it is beyond our control.

If you are under the age of 18, please have your parent's permission before your order.  By placing an order with us online, you are confirming that you are over the age of 18 or have your parent's permission.

When Does Your Shop Restock?

We make every effort to fully restock our entire Slime Shop each week by Friday evening.  For the most up-to-date restock information, please follow us on Instagram @boraxbuddiesslime.

Note:  For larger orders or orders for event favors, please contact us for special pricing and production times.

Who Is That Doggie In Your Logo?

If you look closely at our company logo, you'll notice there's a happy little Pooch in it!  That's Peaches, our Mascot!!  Peaches is a peaches and cream-colored Shorkie and is our Number 1 Buddie!  If you look through our Slime Collection, you'll notice we named one after her... Peach's Peaches!

 

WE WANT TO HEAR FROM YOU!  IF YOUR QUESTION WAS NOT ANSWERED HERE, PLEASE USE THE "CONTACT US" LINK TO E-MAIL US YOUR QUESTION. 

WE WILL TRY TO GET BACK TO YOU AS SOON AS WE CAN.... THANK YOU!

 

 

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